FAQ
Our frequently asked questions are listed below, if you are still unsure or you need to ask something else - please do not hesitate to contact our friendly team.
Why choose C2C Logistics for freight forwarding in Australia?
C2C Logistics combines global capability with personalised local service. Unlike large multinational freight companies, we provide direct communication, responsive support, and hands-on expertise across Australia and Oceania.
With our role as a Matson shipping agent in Australia, plus our experience in international shipping, customs coordination, and project cargo, we deliver dependable logistics solutions backed by industry knowledge.
Do you offer customised freight and logistics solutions?
Yes. Every business has unique supply chain requirements. As a specialist logistics provider in Australia, we develop tailored freight solutions based on cargo type, shipping timelines, trade lanes, compliance requirements, and budget considerations.
Whether you require ongoing freight management or a one-off project shipment, we adapt to your needs.
Do you specialise in shipping to remote or regional locations in Oceania?
Yes. We have extensive experience in coordinating freight to and from regional and remote locations across Australia and the Pacific Islands.
Our knowledge of Oceania shipping routes, port infrastructure, and regional transport networks allows us to manage complex movements with confidence. We are dedicated to supporting you and your business.
Can you provide door-to-door international shipping solutions?
Absolutely. C2C Logistics offers complete door-to-door freight and logistics solutions, including: International sea freight, Port handling, Customs clearance coordination, Inland transport, Warehousing (if required).
You deal with one experienced logistics partner while we manage the entire supply chain.
What freight forwarding does C2C provide in Australia & Oceania?
C2C Logistics provides comprehensive freight forwarding services in Australia and Oceania, including international shipping, import and export coordination, customs clearance support, cargo consolidation, breakbulk handling, project cargo logistics, and coastal shipping services.
We manage the entire logistics chain — from origin port to final delivery — ensuring compliance, efficiency, and clear communication at every stage.
Are you the official Matson shipping agent in Australia?
Yes. C2C Logistics is the dedicated Matson shipping agent in Australia and Oceania, supporting transpacific shipping routes between Australia, New Zealand, the Pacific Islands.
As Matson’s local representative, we provide on-the-ground support, document management, cargo coordination & customer service for businesses trading across.
Do you handle both import and export logistics in Australia?
Yes. We specialise in import and export logistics solutions across Australia, managing both inbound and outbound freight movements.
Whether you are importing goods into Australian ports or exporting cargo internationally, our team coordinates shipping schedules, documentation, compliance, and inland transport to ensure smooth cargo flow.
What types of cargo can C2C Logistics handle?
As an experienced freight forwarding and logistics company in Australia, we manage: Full Container Load (FCL) shipments, Less than Container Load (LCL) consolidation, Breakbulk cargo, Oversized and project cargo, Commercial and industrial freight & Time-sensitive shipments.